Solving Utility Challenges with AI: Practical Use Cases and Responsible Innovation

Join Itron and Microsoft for a dynamic session that brings artificial intelligence down to earth for energy and water utilities. Discover how AI is already solving real business problems—from autonomous billing data cleansing and customer service insight discovery to grid reliability automation and infrastructure targeting for EV and solar integration. This session goes beyond the hype, showcasing practical use cases and lessons learned from the field. We’ll also explore responsible AI practices, including governance and change management strategies to ensure ethical and sustainable adoption. Envision how AI can accelerate your digital transformation journey—starting today.