AMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives.  Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.

The grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.

Discovering and addressing potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Active Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, and ultimately ensuring customer safety and satisfaction with distributed intelligence applications.

Itron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives. 

ComEd (Exelon), an electric utility, provides access to its fully built-out industry level, secured AMI network to the gas utilities, Peoples and North Shore Gas (WEC Group). This allows 1.2 million gas meters to gain the benefits of AMI technology without the investment in time and money of   building out a separate single-use network. Multi-purpose networks such as ComEd’s, which contains ComEd’s AMI electric meters and smart streetlights, alongside an external natural gas utilities’ smart gas meters (in addition to   external municipality-owned smart water meters) are both a novel and an efficient solution in the modern communities these utilities serve. A year into this partnership, the two distinct utilities have established a variety of protocols for managing the deployment and the successful communication of smart gas meters on ComEd's AMI mesh network. With almost a quarter of a million gas endpoints deployed to date, day to day operations and   collaboration between the two utilities is crucial to managing the   partnership. The operations aspect involves two separate companies with their own data access and data visibility, institutional field knowledge, and two different work management processes. This session will focus on the   application of a range of radiofrequency remediation solutions to reinforce and strengthen the mesh network, including but not limited to socketAPs, relays, smart streetlights, MPACs, as well as upcoming devices such as the   streetlight microAP. Troubleshooting devices like the FSU and IMR are also within scope. The partnership is founded on collaboration using such technologies, data management, and deployment strategies, as steps are taken   to move to steady-state operations. 

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.

Having a massive amount of data available at your fingertips through grid edge intelligence solutions is amazing, but understanding and applying it to glean insights is where the most value is obtained. But how do you transform that data into those insights? Learn how you can wade through volumes of data to inform effective planning, engineering and operations, and provides data accuracy, ensuring you make informed decisions and navigate a transforming grid with confidence. From present-day operations to future-focused planning, hear how utilities are empowered to adapt to evolving demands and a changing energy landscape using advanced analytics, seamless integration and a scalable approach. 

Accurate wildfire prevention, detection and immediate response within the utility landscape is crucial due to a critical challenge in reducing the ignition gap and minimizing the risk of wildfires. By integrating with existing monitoring and response systems, a solution exists that not only alerts relevant personnel in real-time but also facilitates seamless coordination and response, minimizes false alarms through comprehensive validation methods, directs resources towards real threats and optimizes response efficiency. Learn how utilities are focusing on real-time monitoring, advanced AI technology, and seamless integration to take proactive measures in preventing ignition events, safeguarding infrastructure and protecting customers.