FAQ - Itron

Event Information

Itron Inspire is our premier customer-focused conference that unites our community of industry leaders and utility peers for learning and inspiration. This week-long event includes pre-conference training, the Knowledge Conference and customer forums and working groups.

High-Level Schedule
- Oct. 24-26: Pre-Conference Training (additional cost) and IEE MDM Users’ Forum
- Oct. 26-28: Knowledge Conference
- Oct. 29-30: Customer Forums and Working Groups
The Knowledge Conference is the main event. It includes a variety of keynotes, thought leadership panels, breakout sessions and networking events, as well as a showcase of Itron and partner solutions.

Customer forums and working groups are also included in your conference pass. It is held before and after the Knowledge Conference giving you the opportunity to share knowledge, ask questions and get inspired by your peers. Registration is required and available to add to your package in the registration process.

This event is for Itron customers, partners and anyone interested in Itron products and solutions. It's also for employees of municipalities, cities and utilities at all levels who want to learn from a unique collection of speakers on a range of diverse topics—all of which are designed to provide the valuable insights necessary to drive their business forward.

Registration

Registration will open in the coming weeks. Once it is available, it will take you through a step-by-step process to complete your registration form. You will have the opportunity to add training classes (fees apply), register for customer forums and working groups and reserve your spot at our annual golf networking tournament (fees apply).

Individual attendee registration costs:
- Early Bird (through June 30, 2025): $1,595
- Standard Price: $1,895
Guest passes are also available for $375, allowing your guest to join you at the Welcome Reception, Monday Evening Networking Reception and Tuesday Night Party. Meals and beverages are provided with a guest pass at these networking events.

The Itron Inspire conference pass* is valid Sunday, Oct. 26-Thursday, Oct. 30, 2025. It includes access to:
- Keynote Sessions
- 75+ breakout sessions
- Customer forums and working groups
- Exhibition center (a.k.a. Knowledge Center)
- Networking events
- Meals, snacks and alcoholic and non-alcoholic beverages**
*Pre-conference training classes and participation in the golf tournament are not included in your conference pass.

**Meals and drinks include:
- Sunday Welcome Reception: Dinner with select alcoholic and non-alcoholic beverages
- Monday and Tuesday: Breakfasts, snacks and lunches with non-alcoholic beverages
- Monday Networking Reception: Light appetizers with select alcoholic and non-alcoholic beverages
- Tuesday Night Party: Dinner with select alcoholic and non-alcoholic beverages
- Customer Forums and Working Groups (utilities and cities only): Select meals and drinks on the day of your session(s). Must be registered for a forum or working group.

Yes! We know how important it is to fuel yourself for these long days of learning.

Meals and beverages include:
- Pre-Conference Training: Select meals and beverages are provided on the day(s) of your training class.
- Sunday Welcome Reception: Dinner with select alcoholic and non-alcoholic beverages
- Monday and Tuesday: Breakfasts, snacks and lunches with non-alcoholic beverages
- Monday Networking Reception: Light appetizers with select alcoholic and non-alcoholic beverages
- Tuesday Night Party: Dinner with select alcoholic and non-alcoholic beverages
- Customer Forums and Working Groups (utilities and cities only): Select meals and beverages on the day of your session(s). Must be registered for a forum or working group.

Yes! Itron is pleased to extend a 10% discount to customers who register 3 or more attendees, 15% for 5 or more attendees and 20% for 10 or more attendees who register for a full conference pass.

Contact Allison.Hedges@itron.com if you would like to take advantage of our group discount.

- Full refund if canceled by Sept. 24, 2025
- 50% refund if canceled by Oct. 10, 2025
- No refunds after Oct. 10, 2025
If you need to cancel your registration, please contact Allison.Hedges@itron.com.

Sessions

- Keynotes: Two General Session Keynotes featuring industry experts covering key topics that affect the future of energy and water management. Also includes the latest technology announcements and winners of the Frost & Sullivan Excellence in Resourcefulness Awards and Itron Innovator Award.
- Big Picture Sessions: 45-minute featured session with a thought-leadership panel of experts addressing a key industry topic. There are two Big Picture Sessions with topics to be released soon.
- Women Who Inspire: A 45-minute featured session with a single speaker or panel celebrating the women at the forefront of our industry. New this year, it will be presented over a plated lunch.
  Included with your conference pass, but registration is still required; available in the registration process.
- Breakout Sessions: 45-minute sessions led by industry peers, technology partners and Itron experts on a specific product, feature, topic, solution or customer success story. The end of the presentation includes about 5-10 minutes of Q&A.
- Customer Forums and Working Groups: Taking place after the Knowledge Conference Wednesday, Oct. 29-Thursday, Oct. 30, this is an opportunity for utilities and cities to learn more about a specific solution or product. During these forums, you’ll learn about the latest technology updates, roadmaps and exchange of best practices and experiences.
  Included with your conference pass, but registration is still required; available in the registration process.
- IEE MDM Users' Forum: Taking place before the Knowledge Conference Sunday, Oct. 26, this is intended for current customers of a specific product to learn about the latest technology updates, roadmap and exchange of best practices.
  Included with your conference pass, but registration is still required; available in the registration process.
- Pre-Conference Training: Taking place before the Knowledge Conference Friday, Oct. 24-Sunday, Oct. 26 are instructor-led, hands-on training classes to learn more about a specific product or solution. Classes range from half-day introductory courses to three-day certified training sessions.
  Additional costs; registration required; available in the registration process.

There will be about 75+ breakout sessions, including featured sessions. Breakout sessions are separated into four main tracks. You can view the track descriptions here. The list of breakout sessions and featured sessions will be posted in the coming weeks.

You can view a full list of Pre-Conference Training classes here.

Once the Itron Events app is available (about a month prior to the event), you’ll be able to log in and view the full session schedule. Within the app, you’ll be able to favorite sessions and add sessions you’re interested in attending to your app schedule. After you’ve added sessions to your schedule, you’ll be able to view your personalized agenda for the conference so you don’t miss a thing.

Accommodations

Yes, Itron has negotiated a special rate of $294 per night (plus taxes and fees) at the JW Marriott Orlando, Grande Lakes. The hotel rate is available until Sept. 19, 2025.

Please note: This does not guarantee rooms will be available until Sept 19. We highly recommend that you book your accommodations as soon as possible, as rooms sell out quickly and rates may rise after this cut-off date.

Travel

In late October, Orlando, Florida is warm and pleasant with temperatures ranging in the mid-60s to the mid-80s degrees Fahrenheit (around 18 to 30 degrees Celsius). There is still humidity, but it is more comfortable than in peak summer. Follow the weather forecast here.

While outside the weather should be enjoyable, inside the conference rooms will tend to be cooler. Don’t forget to pack a sweater.

Itron Events App

The Itron Events App is your guide throughout the conference. This platform will help you build a schedule, navigate the hotel, find your session room, learn about networking events, identify meal locations, receive important announcements and more.

Sponsoring and Exhibiting

Please visit our Why Sponsor page to view the variety of premium, thought-leadership, branding and exhibitor opportunities available to showcase your brand to hundreds of utility and city representatives at Itron Inspire.

Itron Engage Sales Channel Partner Conference

Yes, Itron has negotiated a special rate of $294 per night (plus taxes and fees) at the JW Marriott Orlando, Grande Lakes. The hotel rate is available until Sept. 19, 2025.

Please note: This does not guarantee rooms will be available until Sept 19. We highly recommend that you book your accommodations as soon as possible, as rooms sell out quickly and rates may rise after this cut-off date.

After you have completed your registration for the conference, your confirmation email will include a custom link to book your room at the discounted rate.

The hotel provides a 3-day cancelation policy prior to your reservation.

Please direct hotel reservation questions to the hotel. For additional assistance, contact Paula.Bafus@itron.com.

Itron Inspire 2025 FAQ

Event Information

What is Itron Inspire?

When and where is Itron Inspire 2025?

Who should attend Itron Inspire?

Registration

How do I register for Itron Inspire?

How much does it cost to attend Itron Inspire?

What does my conference pass include?

Are meals and beverages provided during the conference?

Is there a group discount?

What are the accepted payment methods?

Can I make a change to my registration?

What is the cancelation policy?

Who can I contact for help with registering for Itron Inspire?

Sessions

What types of sessions are available?

Is there a session list?

How can I easily build my schedule?

What session resources can we expect after the event?

Accommodations

Is there a discount on hotel rooms for the event?

How do I book my room at the discounted rate?

What is the cancelation policy?

Who do I contact about questions regarding my hotel reservation?

Travel

What is the weather like in Orlando in Oct.?

Which airport is the closest to Orlando?

How do I get to the hotel?

Itron Events App

What is the Itron Events App?

How do I download the app?

Sponsoring and Exhibiting

Can my organization sponsor and/or exhibit at Itron Inspire?

What types of opportunities are available?

Who do I contact for more information about sponsorship and pricing?

Itron Engage Sales Channel Partner Conference

When and where is the Sales Channel Partner Conference?

How do I register for the Sales Channel Partner Conference?

Is there a discount on hotel rooms for the event?

How do I book my room at the discounted rate?

Who do I contact with questions about the Sales Channel Partner Conference?

Additional questions about Itron Inspire?

Please contact Itron-Marketing@itron.com.

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