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All in on Intelis
View DetailsConverting from age old residential diaphragm meters to solid state ultrasonic meters requires change within the utility. Change can sometimes be difficult and met with resistance. Learn from 3 utilities who leveraged the benefits of Intelis to assure successful implementation company wide.
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Benefits of Gas and Water Meter Accuracy
View DetailsLost and unaccounted for gas and water is a major issue for utilities, consumers, and the environment. This session will review the pitfalls of low accuracy meters and go in-depth on how to gain revenue and make the business case for new meters. Benefits of Meter Accuracy will also cover the holistic improvements ultrasonic metering offers, including environmental advantages, regulatory factors, and financial gains.
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Building the Business Case for Gas Edge
View DetailsDon’t miss this opportunity, join a panel of your peers as they discuss the impacts of ultrasonic metering and the advantages of AMI. The expansion to two-way communications enables features that are not available with AMR. What are the key drivers needed to develop your utility’s business case? Could operational benefits such as remote disconnects, on-demand reads, soft shutoffs offer valuable operational flexibility? Do safety features including safety alarms, real time pressure or temperature readings move the needle? Join us and learn from the experiences of our panel as they share their strategies for building a robust business case for their next phase, migrating to AMI.
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Building the Business Case for Intelligent Connectivity
View DetailsThe modern grid runs on more than just power - it depends on fast, reliable communication between systems in the field and the control center. But when it comes to choosing that communication layer, utilities face a critical question: Should you use public cellular networks or build your own private LTE network?
In this session, our panel will cut through the noise to discuss the trade-offs that matter: when private LTE makes sense, the real costs of each option, how to build redundancy with public carriers, whether a public backup is worth it, and how cybersecurity, scalability, and regulation influence the choice. You’ll hear real-world perspectives on how different utilities are approaching these challenges - balancing performance, security, and cost to build more resilient grid communications. Whether you’re exploring options or refining your strategy, this conversation will give you the clarity you need to make informed, forward-ready decisions.
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Choice Connect Users: Bridging Strategies - Transitioning to 500G, 500W or Intelis Meters with Cellular
View DetailsJoin this session to explore how utilities are successfully evolving their networks with next-generation technologies. Learn from real-world experiences as we dive into the strategies and challenges of migrating to 500G, 500W, and Intelis meters with cellular connectivity. Discover proven frameworks for managing workflow changes, enhancing data management, and improving customer service—while ensuring a smooth and effective transition.
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ChoiceConnect Fixed Network Product Update
View DetailsJoin the Itron product management team as we discuss the latest updates around our ChoiceConnect Fixed Network solution including new releases, product lifecycle updates and options to begin incorporating Itron’s latest generation AMI technologies into your current solution.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
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FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
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Field Tools and FDM Product Update
View DetailsField Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters. This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development. Join us to learn how Field Tools and FDM Tools support Itron’s newest solutions.
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Forecasting Gas Loads for Retail Markets
View DetailsCenterPoint Energy (formerly Vectren) has been utilizing Itron’s MetrixIDR to forecast system-wide natural gas loads in Indiana and retail supplier loads in Ohio for over 15 years. The system’s flexible and extensible framework allows CenterPoint Energy to manage the daily forecasting process in support of its regional Gas Control operations.
Learn about our recent project, during which we upgraded to the latest Itron technology, we migrated from an on-premise Windows server to an Azure cloud environment, and we transitioned from an Oracle database to a SQL database. We will review the challenges we faced throughout the process and how we overcame the obstacles. We will also provide an overview of Ohio’s natural gas choice program and how MetrixIDR’s robust portfolio functionality enables us to meet the program’s unique issues.
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Gas Edge Portfolio Overview
View DetailsGet a glimpse of the future as we discuss Itron’s Gas Edge Solution roadmap. Our portfolio includes an end-to-end platform of gas edge devices, intelligent connectivity, Itron's Edge OS, and advanced software applications. Together, these elements revolutionize safety, streamline operations, and enhance customer experience. Gain key insights of our product development, the problems they solve and see how our solutions fit into your growth strategy.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
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Maximizing Value with IEE Settlements: A Utility's Journey from Implementation to Insight
View DetailsJoin National Grid as they share their experience implementing Itron’s IEE Settlements platform and the measurable value it’s already delivering. In this session, you'll hear firsthand how the utility streamlined its wholesale, retail, and ICAP settlement processes—realizing both operational efficiencies and cost savings.
This session will also explore how Itron and National Grid are advancing a shared vision for using IEE Settlements to support evolving market demands. From current capabilities to future enhancements, including expanded integration and automation, learn how this powerful platform helps utilities gain greater transparency, agility, and confidence in their settlement operations.
Ideal for utilities evaluating their settlement strategy or planning modernization, this session offers real-world insights into what’s possible with IEE Settlements.
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Mobile Hardware Update
View DetailsWith more than 40 years of experience building leading meter-reading and field-deployment solutions, Itron understands the challenges facing your meter-reading and maintenance workforce. This session will present the newest offering of mobile radios and handheld devices supported by Itron. You will also hear an update on Mobile Collector family of drive-by radios, along with the many hardware computing choices available for your meter data collection and meter deployment.
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MV-90 xi / MV-WEB / MV-PBS Update
View DetailsThis session will cover upcoming planned changes to MV-90 xi and the other MV-90 products.
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MV-90 xi in the Cloud
View DetailsIn this session an MV-90 xi customer will relay their experiences migrating their MV-90 xi system to the AWS cloud. Topics will include procurement of resources in AWS, issues encountered, lessons learned during the migration, and the benefits realized.
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MV-90 xi Maintenance Automation
View DetailsMV-90 xi user, Enerweb, will show how they use SQL Server tools to assess the connectivity of MV-90 xi workstations and monitor Task Server activity to ensure uninterrupted operations.
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Big Picture Session: From Regulator to Regulated – Perspectives from Former Utility Commissioners
View DetailsJoin us for an insightful panel discussion featuring former state utility commissioners who have transitioned to executive roles within regulated utilities. The distinguished panelists will offer unique perspectives from both sides of the regulatory fence – as regulators and now the regulated. They will discuss how they approach garnering regulatory support for new initiatives and how to work together with local regulators to move faster to address pressing challenges, such as increased demand and grid complexity, while prioritizing resilience, safety and affordability.
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Big Picture Session: Navigating Utility Challenges: Itron's Solutions for Today and Tomorrow
View DetailsJoin Itron product management leaders for this unique and engaging Big Picture Session. The moderated discussion will cover common challenges faced by electric, gas and water utilities and highlight how Itron solutions are addressing these challenges today and into the future—from navigating the energy transition and ensuring gas safety to detecting water leaks and beyond. Attend this session and discover how Itron is enabling grid edge intelligence to drive visibility and control at the grid edge and transform utility operations.
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Monday General Session
View DetailsJoin us for our Monday General Session for keynotes from Itron’s president and CEO, Tom Deitrich, as well as our host utility, who both will share their visions for the utilities and smart cities of the future—and how we can explore what’s possible through data, analytics and edge intelligence.
Then Itron’s vice president of global marketing, ESG and public affairs, Marina Donovan, will lead a fireside chat on transformative AI solutions for energy utilities, moderating a discussion with two utility executives who will discuss insights from this year’s Itron Resourcefulness Report. This year's report explores the transformative role of data analytics, machine learning (ML)/artificial intelligence (AI) and grid edge intelligence, as today’s energy providers continue their journey toward a cleaner energy economy. The group will discuss AI use cases that resonate with their organizations, current practices, obstacles and advice for industry peers, underscoring the critical role of data in advancing utility objectives and shaping the future of energy management.
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Tuesday General Session
View DetailsA visionary speaker and author of Gigatrends: Six Forces That Are Changing the Future for Billions, Tom Koulopoulos will explore the major shifts transforming our industry – and what it takes to lead through them. Expect insights you can act on, with inspiration to take back to your teams and communities.
Tuesday’s general session will also include the presentation of the Itron Innovator Award by Ben Huggins, SVP of Customer & Market Experience at Itron, where we’ll spotlight groundbreaking achievements from across the industry – and reveal the recipient of this year’s award.
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Women Who Inspire
View DetailsJoin us for an inspiring luncheon Tuesday, Oct. 28 from 12-1 p.m. with Maria Bocanegra, president of Peoples Gas and North Shore Gas, who will share her journey to executive leadership and the pivotal moments that shaped her path. Maria will cover timely topics about leading during a time of change in our industry, innovation, mentorship and much more.
Whether you’re male or female, an established leader or an emerging professional this luncheon will inspire, equip and connect you with ideas that drive progress to foster female leadership in our industry.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
Forecasting Gas Loads for Retail Markets
View DetailsCenterPoint Energy (formerly Vectren) has been utilizing Itron’s MetrixIDR to forecast system-wide natural gas loads in Indiana and retail supplier loads in Ohio for over 15 years. The system’s flexible and extensible framework allows CenterPoint Energy to manage the daily forecasting process in support of its regional Gas Control operations.
Learn about our recent project, during which we upgraded to the latest Itron technology, we migrated from an on-premise Windows server to an Azure cloud environment, and we transitioned from an Oracle database to a SQL database. We will review the challenges we faced throughout the process and how we overcame the obstacles. We will also provide an overview of Ohio’s natural gas choice program and how MetrixIDR’s robust portfolio functionality enables us to meet the program’s unique issues.
-
Gas Edge Portfolio Overview
View DetailsGet a glimpse of the future as we discuss Itron’s Gas Edge Solution roadmap. Our portfolio includes an end-to-end platform of gas edge devices, intelligent connectivity, Itron's Edge OS, and advanced software applications. Together, these elements revolutionize safety, streamline operations, and enhance customer experience. Gain key insights of our product development, the problems they solve and see how our solutions fit into your growth strategy.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Maximizing Value with IEE Settlements: A Utility's Journey from Implementation to Insight
View DetailsJoin National Grid as they share their experience implementing Itron’s IEE Settlements platform and the measurable value it’s already delivering. In this session, you'll hear firsthand how the utility streamlined its wholesale, retail, and ICAP settlement processes—realizing both operational efficiencies and cost savings.
This session will also explore how Itron and National Grid are advancing a shared vision for using IEE Settlements to support evolving market demands. From current capabilities to future enhancements, including expanded integration and automation, learn how this powerful platform helps utilities gain greater transparency, agility, and confidence in their settlement operations.
Ideal for utilities evaluating their settlement strategy or planning modernization, this session offers real-world insights into what’s possible with IEE Settlements.
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Temetra Insights Exchange Pt 1
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Temetra Insights Exchange Pt 2
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Transforming Power-Hungry AI Data Centers into Flexible Grid Assets
View DetailsWe are witnessing, in real time, a hockey stick in energy demand and unconstrained costs associated with the massive deployment of AI and the data centers to scale it. Distributed Energy Resources (DERs), microgrids and the software that integrates them with utility grid systems to optimize utility services will play a critical role in reducing PEU and enabling ancillary grid services. By leveraging business intelligence and considering data sets from weather, energy prices, and production costs, C&I - data centers, heavy industry, universities, hospitals, airports - can deploy immediate strategies to contain their energy OPEX, maximizing profits.
In addition, this session brings the perspective of an energy resilience and independence-focused global corporation. LG is a long-time player in the built environment, having its initial robust presence in the residential home with its home appliances and entertainment centers. It also addresses big energy challenges faced by data centers, heavy industry and manufacturing plants and the utilities that provide energy to these commercial users. Battery storage, commercial-grade heat pumps, customized HVAC systems, EVSEs and software that brings energy operational efficiency across these systems in the form of microgrid management, make the LG energy suite a unique value proposition.
This panel will look at next-generation systems in energy data integration and analytics, highlighting case studies and best practices. We will delve into the strategies powered by AI data engines that bring visibility for action around DERs to utilities and their customers.
This session will explore:
- The challenges faced by utilities and their commercial high energy intensity partners: The disconnect between behind-the-meter DERS and microgrids, and how software can resolve the issue
- How microgrids and DERs are prospective solutions: Methodologies for utilities to identify solution opportunities and how to best assess whether microgrids and DERs are the best solution.
- How the highest efficiency, profitability and strategic business intelligence for the customer is brought forward by a unique combination of hardware and AI-powered software solutions: The value of data and how it can be best utilized with the latest AI systems.
Join us for an engaging and informative session that will provide valuable insights into the future of energy management through the lens of data analytics. This panel is ideal for energy professionals, data scientists, and anyone interested in the intersection of technology and energy efficiency.
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Transforming the Customer Experience From AMI 1.0 to AMI 2.0
View DetailsAs real-time analytics and distributed intelligence reshape the utility landscape, utilities are leveraging AI to transform customer experiences and optimize grid operations. By maximizing the combined potential of traditional AMI 1.0 capabilities and next-generation AMI 2.0 meters, utilities are unlocking actionable insights into energy usage, empowering customers with personalized and timely information, including greater awareness and integration of DERs like EVs and solar.
This presentation explores how utilities are bridging the customer engagement gap through the AMI 2.0 transition while simultaneously enhancing grid reliability and efficiency. Learn how these innovations are empowering customers to make informed energy decisions, improve satisfaction and advance grid modernization efforts.
-
Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Maximizing Value with IEE Settlements: A Utility's Journey from Implementation to Insight
View DetailsJoin National Grid as they share their experience implementing Itron’s IEE Settlements platform and the measurable value it’s already delivering. In this session, you'll hear firsthand how the utility streamlined its wholesale, retail, and ICAP settlement processes—realizing both operational efficiencies and cost savings.
This session will also explore how Itron and National Grid are advancing a shared vision for using IEE Settlements to support evolving market demands. From current capabilities to future enhancements, including expanded integration and automation, learn how this powerful platform helps utilities gain greater transparency, agility, and confidence in their settlement operations.
Ideal for utilities evaluating their settlement strategy or planning modernization, this session offers real-world insights into what’s possible with IEE Settlements.
-
MV-90 xi / MV-WEB / MV-PBS Update
View DetailsThis session will cover upcoming planned changes to MV-90 xi and the other MV-90 products.
-
MV-90 xi in the Cloud
View DetailsIn this session an MV-90 xi customer will relay their experiences migrating their MV-90 xi system to the AWS cloud. Topics will include procurement of resources in AWS, issues encountered, lessons learned during the migration, and the benefits realized.
-
MV-90 xi Maintenance Automation
View DetailsMV-90 xi user, Enerweb, will show how they use SQL Server tools to assess the connectivity of MV-90 xi workstations and monitor Task Server activity to ensure uninterrupted operations.
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MV-90 xi System Automation
View DetailsAlabama Power will present their robust automation framework centered around MV-90 xi that has significantly improved efficiency and data management across Southern Company.
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MV-90 xi Tips & Tricks
View DetailsA data novice’s journey to data visualization and process automation, through MV90 ODBC exports.
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MV-90 xi User Forum Part 1
View DetailsHave a question or topic that you want to discuss with other MV-90 xi users and/or Itron personnel? This forum provides an opportunity for that!
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MV-90 xi User Forum Part 2
View DetailsHave a question or topic that you want to discuss with other MV-90 xi users and/or Itron personnel? This forum provides an opportunity for that!
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Planning Your Migration from FCS/MV-RS to Temetra
View DetailsTemetra is Itron's latest mobile data collection solution. Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems. In this session Itron will review the key topics to consider when migrating from FCS or MV-RS to Temetra to help you prepare for your future migration.
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Temetra Customer Experience
View DetailsHundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.
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Temetra Insights Exchange Pt 1
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Temetra Insights Exchange Pt 2
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Temetra Mobile Hands-On Demo
View DetailsSmartphones and tablets have revolutionized mobile computing. Itron is doing the same for mobile meter data collection. Attendees to this session will have the opportunity to test drive Temetra Mobile, our latest product for mobile utility employees. You will load the app and meters on your smartphone and experience how this solution can optimize and enhance field operations at your company.
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Temetra Product Update
View DetailsTemetra is Itron's latest cloud-based mobile meter data collection solution. Join us to learn how Temetra allows electric, gas, and water utilities to efficiently dispatch routes and collect reads, while also delivering powerful new functionality in the form of long-term data storage, advanced search features, and analytics capabilities.
-
Transforming the Customer Experience From AMI 1.0 to AMI 2.0
View DetailsAs real-time analytics and distributed intelligence reshape the utility landscape, utilities are leveraging AI to transform customer experiences and optimize grid operations. By maximizing the combined potential of traditional AMI 1.0 capabilities and next-generation AMI 2.0 meters, utilities are unlocking actionable insights into energy usage, empowering customers with personalized and timely information, including greater awareness and integration of DERs like EVs and solar.
This presentation explores how utilities are bridging the customer engagement gap through the AMI 2.0 transition while simultaneously enhancing grid reliability and efficiency. Learn how these innovations are empowering customers to make informed energy decisions, improve satisfaction and advance grid modernization efforts.
-
All in on Intelis
View DetailsConverting from age old residential diaphragm meters to solid state ultrasonic meters requires change within the utility. Change can sometimes be difficult and met with resistance. Learn from 3 utilities who leveraged the benefits of Intelis to assure successful implementation company wide.
-
Benefits of Gas and Water Meter Accuracy
View DetailsLost and unaccounted for gas and water is a major issue for utilities, consumers, and the environment. This session will review the pitfalls of low accuracy meters and go in-depth on how to gain revenue and make the business case for new meters. Benefits of Meter Accuracy will also cover the holistic improvements ultrasonic metering offers, including environmental advantages, regulatory factors, and financial gains.
-
ChoiceConnect Fixed Network Product Update
View DetailsJoin the Itron product management team as we discuss the latest updates around our ChoiceConnect Fixed Network solution including new releases, product lifecycle updates and options to begin incorporating Itron’s latest generation AMI technologies into your current solution.
-
Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
-
Field Tools and FDM Product Update
View DetailsField Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters. This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development. Join us to learn how Field Tools and FDM Tools support Itron’s newest solutions.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Maximizing Value with IEE Settlements: A Utility's Journey from Implementation to Insight
View DetailsJoin National Grid as they share their experience implementing Itron’s IEE Settlements platform and the measurable value it’s already delivering. In this session, you'll hear firsthand how the utility streamlined its wholesale, retail, and ICAP settlement processes—realizing both operational efficiencies and cost savings.
This session will also explore how Itron and National Grid are advancing a shared vision for using IEE Settlements to support evolving market demands. From current capabilities to future enhancements, including expanded integration and automation, learn how this powerful platform helps utilities gain greater transparency, agility, and confidence in their settlement operations.
Ideal for utilities evaluating their settlement strategy or planning modernization, this session offers real-world insights into what’s possible with IEE Settlements.
-
Mobile Hardware Update
View DetailsWith more than 40 years of experience building leading meter-reading and field-deployment solutions, Itron understands the challenges facing your meter-reading and maintenance workforce. This session will present the newest offering of mobile radios and handheld devices supported by Itron. You will also hear an update on Mobile Collector family of drive-by radios, along with the many hardware computing choices available for your meter data collection and meter deployment.
-
Planning Your Migration from FCS/MV-RS to Temetra
View DetailsTemetra is Itron's latest mobile data collection solution. Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems. In this session Itron will review the key topics to consider when migrating from FCS or MV-RS to Temetra to help you prepare for your future migration.
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Smart Meter Opt-Out Discussion
View Details“Opt Out” of smart metering is an issue across the nation that many utilities and regulators are having to deal with today. This session focuses on how utilities have tackled this very issue and created programs for opting out along with all the infrastructure needed to support this program.
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Temetra Customer Experience
View DetailsHundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.
-
Temetra Insights Exchange Pt 1
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Temetra Insights Exchange Pt 2
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
-
Temetra Mobile Hands-On Demo
View DetailsSmartphones and tablets have revolutionized mobile computing. Itron is doing the same for mobile meter data collection. Attendees to this session will have the opportunity to test drive Temetra Mobile, our latest product for mobile utility employees. You will load the app and meters on your smartphone and experience how this solution can optimize and enhance field operations at your company.
-
Temetra Product Update
View DetailsTemetra is Itron's latest cloud-based mobile meter data collection solution. Join us to learn how Temetra allows electric, gas, and water utilities to efficiently dispatch routes and collect reads, while also delivering powerful new functionality in the form of long-term data storage, advanced search features, and analytics capabilities.
-
Building the Business Case for Gas Edge
View DetailsDon’t miss this opportunity, join a panel of your peers as they discuss the impacts of ultrasonic metering and the advantages of AMI. The expansion to two-way communications enables features that are not available with AMR. What are the key drivers needed to develop your utility’s business case? Could operational benefits such as remote disconnects, on-demand reads, soft shutoffs offer valuable operational flexibility? Do safety features including safety alarms, real time pressure or temperature readings move the needle? Join us and learn from the experiences of our panel as they share their strategies for building a robust business case for their next phase, migrating to AMI.
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Building the Business Case for Intelligent Connectivity
View DetailsThe modern grid runs on more than just power - it depends on fast, reliable communication between systems in the field and the control center. But when it comes to choosing that communication layer, utilities face a critical question: Should you use public cellular networks or build your own private LTE network?
In this session, our panel will cut through the noise to discuss the trade-offs that matter: when private LTE makes sense, the real costs of each option, how to build redundancy with public carriers, whether a public backup is worth it, and how cybersecurity, scalability, and regulation influence the choice. You’ll hear real-world perspectives on how different utilities are approaching these challenges - balancing performance, security, and cost to build more resilient grid communications. Whether you’re exploring options or refining your strategy, this conversation will give you the clarity you need to make informed, forward-ready decisions.
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Choice Connect Users: Bridging Strategies - Transitioning to 500G, 500W or Intelis Meters with Cellular
View DetailsJoin this session to explore how utilities are successfully evolving their networks with next-generation technologies. Learn from real-world experiences as we dive into the strategies and challenges of migrating to 500G, 500W, and Intelis meters with cellular connectivity. Discover proven frameworks for managing workflow changes, enhancing data management, and improving customer service—while ensuring a smooth and effective transition.
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ChoiceConnect Fixed Network Product Update
View DetailsJoin the Itron product management team as we discuss the latest updates around our ChoiceConnect Fixed Network solution including new releases, product lifecycle updates and options to begin incorporating Itron’s latest generation AMI technologies into your current solution.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
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Gas Edge Portfolio Overview
View DetailsGet a glimpse of the future as we discuss Itron’s Gas Edge Solution roadmap. Our portfolio includes an end-to-end platform of gas edge devices, intelligent connectivity, Itron's Edge OS, and advanced software applications. Together, these elements revolutionize safety, streamline operations, and enhance customer experience. Gain key insights of our product development, the problems they solve and see how our solutions fit into your growth strategy.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
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Solar Battery Access Point (SBAP): Defining Alternatives in Battery Mesh for Gas and Water Utilities
View DetailsLearn about the transformative impact SBAP is providing for utilities exploring network advancements. The new Solar Battery AP introduces an innovative approach for Automated Meter Infrastructure (AMI) for Gas and water utilities. The battery mesh is ideal for utilities with limited physical infrastructure, allowing them to bypass the historic constraints of AMI deployments with dedicated networking equipment.
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Temetra Insights Exchange Pt 1
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Temetra Insights Exchange Pt 2
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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The Unparalleled Benefits of an AMI Canopy Network
View DetailsUtilities and municipalities face many common challenges and opportunities that can only be addressed through close collaboration. Deploying an Advanced Metering Infrastructure (AMI) network is no small feat—it demands time, strategic planning, resources, and a significant financial investment. While many utilities recognize the transformative benefits of AMI, the cost can be a major hurdle. This session will spotlight the early stages of an innovative partnership between Wilmington Water Utility and Pepco Holdings Inc. (PHI), highlighting how collaboration can unlock new possibilities. By leveraging PHI's existing AMI electric and streetlight networks, Wilmington Water Utility, a municipal utility in Delaware, can benefit from a network canopy to support reading 35K customers, without building a network from scratch. You will learn how the partnership began, the technical and commercial considerations, and the approach they will take to successfully manage and read electric and water meters with one network.
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Transforming Power-Hungry AI Data Centers into Flexible Grid Assets
View DetailsWe are witnessing, in real time, a hockey stick in energy demand and unconstrained costs associated with the massive deployment of AI and the data centers to scale it. Distributed Energy Resources (DERs), microgrids and the software that integrates them with utility grid systems to optimize utility services will play a critical role in reducing PEU and enabling ancillary grid services. By leveraging business intelligence and considering data sets from weather, energy prices, and production costs, C&I - data centers, heavy industry, universities, hospitals, airports - can deploy immediate strategies to contain their energy OPEX, maximizing profits.
In addition, this session brings the perspective of an energy resilience and independence-focused global corporation. LG is a long-time player in the built environment, having its initial robust presence in the residential home with its home appliances and entertainment centers. It also addresses big energy challenges faced by data centers, heavy industry and manufacturing plants and the utilities that provide energy to these commercial users. Battery storage, commercial-grade heat pumps, customized HVAC systems, EVSEs and software that brings energy operational efficiency across these systems in the form of microgrid management, make the LG energy suite a unique value proposition.
This panel will look at next-generation systems in energy data integration and analytics, highlighting case studies and best practices. We will delve into the strategies powered by AI data engines that bring visibility for action around DERs to utilities and their customers.
This session will explore:
- The challenges faced by utilities and their commercial high energy intensity partners: The disconnect between behind-the-meter DERS and microgrids, and how software can resolve the issue
- How microgrids and DERs are prospective solutions: Methodologies for utilities to identify solution opportunities and how to best assess whether microgrids and DERs are the best solution.
- How the highest efficiency, profitability and strategic business intelligence for the customer is brought forward by a unique combination of hardware and AI-powered software solutions: The value of data and how it can be best utilized with the latest AI systems.
Join us for an engaging and informative session that will provide valuable insights into the future of energy management through the lens of data analytics. This panel is ideal for energy professionals, data scientists, and anyone interested in the intersection of technology and energy efficiency.