-
Addressing Safety Concerns with Distributed Intelligence
View DetailsDiscovering and mitigating potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Advanced Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, ensuring customer safety and satisfaction, and positively impacting overall business processes with distributed intelligence applications.
-
Building the Business Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
-
Enabling Advanced Outage Awareness
View DetailsWildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.
-
Gaining Real-time Transformer Visibility & Awareness with Distributed Intelligence
View DetailsMany utilities currently lack real-time visibility into the secondary distribution grid network. Having this real-time insight at the edge is critical as the grid is more dynamic due to the increasing penetration of EV charging and solar generation, and as you are asked to extract more out of existing grid assets. In addition, having continuous awareness of your device’s electrical connectivity in relation to other grid assets provides the ability to monitor and control your secondary distribution network more effectively. Through the Transformer Awareness Bundle, distributed intelligence applications such as Advanced Transformer Load Monitoring, Advanced Transformer Voltage Monitoring, Location Awareness and Virtual RTU/DNP3 Gateway provide real-time information and detection of distribution transformer events (specifically loading and voltage), enable ADMS management and the protection of distribution transformers, minimize repair costs and enhance reliability, resiliency and predictability. Learn how utilities are monitoring their transformers in real-time and gaining valuable, actionable insights that lead to discovering additional use cases.
-
Grid Edge Intelligence Portfolio Overview
View DetailsItron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.
-
Integrating Grid Edge Intelligence & ADMS to Modernize & Simplify Grid Management
View DetailsUtilities are now integrating high-bandwidth grid edge intelligence (from the substation to behind-the-meter) with Advanced Distribution Management Systems (ADMS) (from the transmission grid to the substation). This integration means that utilities have visibility into and control of distributed energy resource management systems (DERMS), virtual power plants (VPPs) and other applications. This session will provide the following takeaways:
•Hear about the key challenges that utilities face today due to lack of visibility
•Learn how ADMS plus grid edge intelligence enables grid operators to gain greater situational awareness and real-time insights with key measurements and notifications
•Understand how this integration delivers value to customers across multiple business units, including infrastructure investment, grid planning, operations and asset management
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Unlocking Distributed Intelligence Benefits During Deployment—Balancing Innovation and Risk
View DetailsAs utilities look to deploy AMI, integrating distributed intelligence (DI) in parallel presents a unique opportunity to unlock transformative benefits. However, this concurrent approach comes with challenges, including balancing operational priorities, managing data complexities and mitigating deployment risks. In this session, we will share our experience navigating the integration of DI during our AMI deployment. We’ll discuss the strategies employed, ensuring interoperability while minimizing disruptions to field operations. Additionally, this session will cover the significant benefits realized and the unlocked value from the modern AMI solution.
-
Utilizing Waveform Anomaly Detection to Maintain Grid Stability
View DetailsWhen the voltage on your grid is stable and distributing electricity as intended, everything is status quo. But what happens when there are disruptions to the power flow via low- and/or medium-voltage faults? Detecting anomalies such as voltage sags/swells, spikes and notches to harmonics, electrical noise, switching transients and frequency variations can identify these issues and further restore steady voltage. Following the results of several pilot tests, the distributed intelligence Waveform Anomaly Detection application has been enhanced to further improve accuracy and reliability. This session will address how utilities are investigating the ability to detect the various types of anomalies and how distributed intelligence can identify and help proactively maintain grid resiliency and stability.
-
Wildfire Prevention for Safer Grid Management
View DetailsAccurate wildfire prevention, detection and immediate response within the utility landscape is crucial due to a critical challenge in reducing the ignition gap and minimizing the risk of wildfires. By integrating with existing monitoring and response systems, a solution exists that not only alerts relevant personnel in real-time but also facilitates seamless coordination and response, minimizes false alarms through comprehensive validation methods, directs resources towards real threats and optimizes response efficiency. Understand tips, tricks, best practices and lessons learned from utilities based in areas prone to wildfire risk and how distributed intelligence and sensing technologies are being used to mitigate these issues. Learn how utilities are focusing on real-time monitoring, advanced AI technology, and seamless integration to take proactive measures in preventing ignition events, safeguarding infrastructure and protecting customers.
-
Big Picture Session: From Regulator to Regulated – Perspectives from Former Utility Commissioners
View DetailsJoin us for an insightful panel discussion featuring former state utility commissioners who have transitioned to executive roles within regulated utilities. The distinguished panelists will offer unique perspectives from both sides of the regulatory fence – as regulators and now the regulated. They will discuss how they approach garnering regulatory support for new initiatives and how to work together with local regulators to move faster to address pressing challenges, such as increased demand and grid complexity, while prioritizing resilience, safety and affordability.
-
Big Picture Session: Navigating Utility Challenges: Itron's Solutions for Today and Tomorrow
View DetailsJoin Itron product management leaders for this unique and engaging Big Picture Session. The moderated discussion will cover common challenges faced by electric, gas and water utilities and highlight how Itron solutions are addressing these challenges today and into the future—from navigating the energy transition and ensuring gas safety to detecting water leaks and beyond. Attend this session and discover how Itron is enabling grid edge intelligence to drive visibility and control at the grid edge and transform utility operations.
-
Monday General Session
View DetailsJoin us for our Monday General Session for keynotes from Itron’s president and CEO, Tom Deitrich, as well as our host utility, who both will share their visions for the utilities and smart cities of the future—and how we can explore what’s possible through data, analytics and edge intelligence.
Then Itron’s vice president of global marketing, ESG and public affairs, Marina Donovan, will lead a fireside chat on transformative AI solutions for energy utilities, moderating a discussion with two utility executives who will discuss insights from this year’s Itron Resourcefulness Report. This year's report explores the transformative role of data analytics, machine learning (ML)/artificial intelligence (AI) and grid edge intelligence, as today’s energy providers continue their journey toward a cleaner energy economy. The group will discuss AI use cases that resonate with their organizations, current practices, obstacles and advice for industry peers, underscoring the critical role of data in advancing utility objectives and shaping the future of energy management.
-
Tuesday General Session
View DetailsA visionary speaker and author of Gigatrends: Six Forces That Are Changing the Future for Billions, Tom Koulopoulos will explore the major shifts transforming our industry – and what it takes to lead through them. Expect insights you can act on, with inspiration to take back to your teams and communities.
Tuesday’s general session will also include the presentation of the Itron Innovator Award by Ben Huggins, SVP of Customer & Market Experience at Itron, where we’ll spotlight groundbreaking achievements from across the industry – and reveal the recipient of this year’s award.
-
Women Who Inspire
View DetailsJoin us for an inspiring luncheon Tuesday, Oct. 28 from 12-1 p.m. with Maria Bocanegra, president of Peoples Gas and North Shore Gas, who will share her journey to executive leadership and the pivotal moments that shaped her path. Maria will cover timely topics about leading during a time of change in our industry, innovation, mentorship and much more.
Whether you’re male or female, an established leader or an emerging professional this luncheon will inspire, equip and connect you with ideas that drive progress to foster female leadership in our industry.
-
Addressing Safety Concerns with Distributed Intelligence
View DetailsDiscovering and mitigating potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Advanced Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, ensuring customer safety and satisfaction, and positively impacting overall business processes with distributed intelligence applications.
-
Building the Business Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
-
Enabling Advanced Outage Awareness
View DetailsWildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.
-
Gaining Real-time Transformer Visibility & Awareness with Distributed Intelligence
View DetailsMany utilities currently lack real-time visibility into the secondary distribution grid network. Having this real-time insight at the edge is critical as the grid is more dynamic due to the increasing penetration of EV charging and solar generation, and as you are asked to extract more out of existing grid assets. In addition, having continuous awareness of your device’s electrical connectivity in relation to other grid assets provides the ability to monitor and control your secondary distribution network more effectively. Through the Transformer Awareness Bundle, distributed intelligence applications such as Advanced Transformer Load Monitoring, Advanced Transformer Voltage Monitoring, Location Awareness and Virtual RTU/DNP3 Gateway provide real-time information and detection of distribution transformer events (specifically loading and voltage), enable ADMS management and the protection of distribution transformers, minimize repair costs and enhance reliability, resiliency and predictability. Learn how utilities are monitoring their transformers in real-time and gaining valuable, actionable insights that lead to discovering additional use cases.
-
Grid Edge Intelligence Portfolio Overview
View DetailsItron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.
-
Integrating Grid Edge Intelligence & ADMS to Modernize & Simplify Grid Management
View DetailsUtilities are now integrating high-bandwidth grid edge intelligence (from the substation to behind-the-meter) with Advanced Distribution Management Systems (ADMS) (from the transmission grid to the substation). This integration means that utilities have visibility into and control of distributed energy resource management systems (DERMS), virtual power plants (VPPs) and other applications. This session will provide the following takeaways:
•Hear about the key challenges that utilities face today due to lack of visibility
•Learn how ADMS plus grid edge intelligence enables grid operators to gain greater situational awareness and real-time insights with key measurements and notifications
•Understand how this integration delivers value to customers across multiple business units, including infrastructure investment, grid planning, operations and asset management
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Unlocking Distributed Intelligence Benefits During Deployment—Balancing Innovation and Risk
View DetailsAs utilities look to deploy AMI, integrating distributed intelligence (DI) in parallel presents a unique opportunity to unlock transformative benefits. However, this concurrent approach comes with challenges, including balancing operational priorities, managing data complexities and mitigating deployment risks. In this session, we will share our experience navigating the integration of DI during our AMI deployment. We’ll discuss the strategies employed, ensuring interoperability while minimizing disruptions to field operations. Additionally, this session will cover the significant benefits realized and the unlocked value from the modern AMI solution.
-
Utilizing Waveform Anomaly Detection to Maintain Grid Stability
View DetailsWhen the voltage on your grid is stable and distributing electricity as intended, everything is status quo. But what happens when there are disruptions to the power flow via low- and/or medium-voltage faults? Detecting anomalies such as voltage sags/swells, spikes and notches to harmonics, electrical noise, switching transients and frequency variations can identify these issues and further restore steady voltage. Following the results of several pilot tests, the distributed intelligence Waveform Anomaly Detection application has been enhanced to further improve accuracy and reliability. This session will address how utilities are investigating the ability to detect the various types of anomalies and how distributed intelligence can identify and help proactively maintain grid resiliency and stability.
-
Wildfire Prevention for Safer Grid Management
View DetailsAccurate wildfire prevention, detection and immediate response within the utility landscape is crucial due to a critical challenge in reducing the ignition gap and minimizing the risk of wildfires. By integrating with existing monitoring and response systems, a solution exists that not only alerts relevant personnel in real-time but also facilitates seamless coordination and response, minimizes false alarms through comprehensive validation methods, directs resources towards real threats and optimizes response efficiency. Understand tips, tricks, best practices and lessons learned from utilities based in areas prone to wildfire risk and how distributed intelligence and sensing technologies are being used to mitigate these issues. Learn how utilities are focusing on real-time monitoring, advanced AI technology, and seamless integration to take proactive measures in preventing ignition events, safeguarding infrastructure and protecting customers.
-
Building the Business Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
-
Grid Edge Intelligence Portfolio Overview
View DetailsItron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Building the Business Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
-
Enabling Advanced Outage Awareness
View DetailsWildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.
-
Gaining Real-time Transformer Visibility & Awareness with Distributed Intelligence
View DetailsMany utilities currently lack real-time visibility into the secondary distribution grid network. Having this real-time insight at the edge is critical as the grid is more dynamic due to the increasing penetration of EV charging and solar generation, and as you are asked to extract more out of existing grid assets. In addition, having continuous awareness of your device’s electrical connectivity in relation to other grid assets provides the ability to monitor and control your secondary distribution network more effectively. Through the Transformer Awareness Bundle, distributed intelligence applications such as Advanced Transformer Load Monitoring, Advanced Transformer Voltage Monitoring, Location Awareness and Virtual RTU/DNP3 Gateway provide real-time information and detection of distribution transformer events (specifically loading and voltage), enable ADMS management and the protection of distribution transformers, minimize repair costs and enhance reliability, resiliency and predictability. Learn how utilities are monitoring their transformers in real-time and gaining valuable, actionable insights that lead to discovering additional use cases.
-
Grid Edge Intelligence Portfolio Overview
View DetailsItron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Unlocking Distributed Intelligence Benefits During Deployment—Balancing Innovation and Risk
View DetailsAs utilities look to deploy AMI, integrating distributed intelligence (DI) in parallel presents a unique opportunity to unlock transformative benefits. However, this concurrent approach comes with challenges, including balancing operational priorities, managing data complexities and mitigating deployment risks. In this session, we will share our experience navigating the integration of DI during our AMI deployment. We’ll discuss the strategies employed, ensuring interoperability while minimizing disruptions to field operations. Additionally, this session will cover the significant benefits realized and the unlocked value from the modern AMI solution.