National Grid will discuss how they continue to advance damage prevention performance by refusing to rely solely on past achievements. Through an active strategic partnership with Itron (was Urbint) and others, National Grid is focused on ongoing innovation, broader ecosystem collaboration, and the use of advanced risk intelligence to support better operational decisions. This session will explore how National Grid works across vendors and workflows to bring more data into the program, uncover new opportunities for impact, and position damage prevention as a continuously improving enterprise capability. 

Join us as we welcome everyone to the Damage Prevention Breakouts at Inspire 2026!

Learn about Itron's Damage Prevention solution for utility 811 ticket and intervention management, including machine-learning powered risk prioritization which reduces infrastructure damages without any additional resources.

For many gas and electric utilities, the transition from a completed design to actual field construction is still trapped in a world of clipboards, paper forms, and manual data entry. This disconnect creates blind spots, delays project closeouts, and introduces compliance risks. Updating systems of record with accurate asset and other construction data can take months and, in some cases, years. That also compromises the heavy investment electric utilities have put into operational systems like ADMS, which require accurate, timely data to run effectively. Digital Construction Management (DCM) bridges this gap, establishing a single, real-time digital platform that connects field crews with the back office to automatically capture high-accuracy asset data, scan barcodes, and track progress as it happens.

In this session, we will break down the foundational value proposition of DCM—why it is becoming an industry standard and how it fundamentally transforms utility infrastructure delivery.

To ground these concepts, this session will feature real-world utility case studies highlighting the digital transformation journey across both gas and electric operations. Attendees will see how utilities initially adopt DCM to modernize construction workflows—replacing paper processes with real-time data to streamline asset documentation and accelerate project closeouts.

Explore Itron's new Emergency Preparedness & Response solution, empowering utilities to predict storm impacts, rapidly acquire and deploy mutual aid and contractor crews, and manage the entire storm response cycle. This solution provides unparalleled operational visibility and control to utilities during their darkest days, and powers rapid recovery, reconciliation, and reimbursement.