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Enhancing Customer Safety with Distributed Intelligence
Discovering and addressing potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Active Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, and ultimately ensuring customer safety and satisfaction with distributed intelligence applications.
Presenters
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Shawn Mundy
CenterPoint Energy
Director | Operational Analytics & Standards
Enhancing Customer Safety with Distributed Intelligence
Cross-Referenced Track(s)
Industry
Product/Solution
Customer Journey
Skill Level
Intermediate