AMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives.  Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.

The grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.

A hilly geographical terrain combined with natural springs that drain to a lake presents challenges for detecting and locating leaks in Northwest Arkansas. As a result, a large percentage of leaks never surface which incur in large water loss. In order to proactively detect this non-revenue water loss, Rogers Water Utility developed a program which utilizes acoustic leak sensors and transmits the data collected to mlogonline software to continually assess pipeline integrity. These acoustic leak sensors are placed at strategic locations throughout their distribution system and have identified several unreported leaks, including one estimated at approximately 500,000 gallons per day. The sensors have also identified recurring leaks and minor leaks (close to major leaks) that a traditional acoustic leak survey might have missed. This session will highlight the value in identifying leaks, reducing their impacts (including changes in typical tank levels, water audit key performance indicators, and wholesale purchased water savings) and understanding the benefits of adopting acoustic leak sensing solutions. Every drop of clean water is precious and finding these leaks benefits utilities both financially, environmentally and publicly.

Discovering and addressing potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Active Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, and ultimately ensuring customer safety and satisfaction with distributed intelligence applications.

Gas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety solution will converge these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. This session will provide you with a better understanding how to address your most pressing safety concerns. With increased visibility into safety events in your gas distribution system, you can take proactive measures to prevent incidents and ensure the safety of your customers and employees.

Itron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives. 

Come hear PG&E  talk about their “Socket of the Future” initiative and how it is driving a fundamental change in the way PG&E thinks about when, where and why to invest in the capabilities of their AMI system. This session will provide an overview of the specific use cases that are driving this change, including their EV Connect program and PG&E’s vision to deploy Riva meters and Distributed Intelligence applications on a use-case driven basis.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.