Damage Prevention Identify. Act. Protect.

Identify high-risk excavations and prioritize interventions to stop incidents that damage assets, threaten reliability and endanger your community.

Protect critical infrastructure from excavation risk

Itron Damage Prevention analyzes every ticket to signal which underground assets are most at risk, enabling targeted preventative action.

  • Prevent asset damages near hospitals, schools, and densely populated areas where consequences are most severe.

  • Prioritize 811 tickets by risk level, so critical assets are marked accurately before digging begins.

  • Empower lean teams to achieve outsized results by using predictive analytics to prioritize high-risk tickets and automate outreach to the most vulnerable excavation sites.

AI-powered underground protection

Itron Damage Prevention integrates with your existing GIS and ticket management systems to provide a clear, up-to-date picture of risk. By combining AI with our proprietary Model of the World, we turn raw data into actionable insights for field interventions.

  • Customer Data

    plus
  • Model of the World

    plus
  • 811

    plus
  • Risk Engine

    plus
  • Empowered Decisions

    Equals
  • Itron Damage Prevention

Info Sheet AI-driven insights reduce damages

Learn how AI-driven insights reduce damages and improve community safety.

Case studies

  • Enbridge Gas Reduces Damages by 23%

    Enbridge Gas uses Itron Damage Prevention to achieve a 23% reduction in damages from 2022 to 2024 through predictive AI threat modeling.

    Read the case study
  • National Grid Reduces Damages by 37%

    National Grid used Itron Damage Prevention to achieve a 37% reduction in the total number of damages from 2019 to 2025.

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  • Southern Company Gas Cuts Damages 30%

    Southern Company Gas uses Itron Damage Prevention to identify 50% of damages in just 5% of tickets, driving a 30% reduction in third-party damage rates.

    Read the case study