Discovering and mitigating potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Advanced Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, ensuring customer safety and satisfaction, and positively impacting overall business processes with distributed intelligence applications.

Migrating from a manual meter reading, a touch-read AMR system, or a mobile AMR system to a fixed-network or cellular AMI system is both a difficult and an expensive decision for a utility to make.  In this session we’ll discuss the best time to migrate, the business case that will justify the migration to AMI, as well as explain how both the utility and its accountholders will benefit from the advantages an AMI system can provide. Plus, we’ll include tips for overcoming some common challenges that a utility may face when it migrates from AMR to AMI.

Accurate load profile data is essential to the success of interval billing—especially when estimated bills need to align with actual data. In this session, Tenaga Nasional Berhad (TNB) shares how it ensures data quality and billing accuracy using Itron Enterprise Edition (IEE) tools within its MDMS.

Learn how TNB applies:

*VEE processes to validate and correct data before billing

*Threshold-based quality settings to define acceptable levels of estimated data

*Estimation indicators to flag data and enable seamless reconciliation

Get practical insights into TNB’s approach to maintaining billing continuity, reducing disputes, and building customer trust—plus lessons learned from implementing and scaling these solutions.

Wildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.

Gas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.

Get a glimpse of the future as we discuss Itron’s Gas Edge Solution roadmap. Our portfolio includes an end-to-end platform of gas edge devices, intelligent connectivity, Itron's Edge OS, and advanced software applications. Together, these elements revolutionize safety, streamline operations, and enhance customer experience. Gain key insights of our product development, the problems they solve and see how our solutions fit into your growth strategy.

Utilities are now integrating high-bandwidth grid edge intelligence (from the substation to behind-the-meter) with Advanced Distribution Management Systems (ADMS) (from the transmission grid to the substation). This integration means that utilities have visibility into and control of distributed energy resource management systems (DERMS), virtual power plants (VPPs) and other applications. This session will provide the following takeaways:

•Hear about the key challenges that utilities face today due to lack of visibility

•Learn how ADMS plus grid edge intelligence enables grid operators to gain greater situational awareness and real-time insights with key measurements and notifications

•Understand how this integration delivers value to customers across multiple business units, including infrastructure investment, grid planning, operations and asset management

Following its successful rollout of Interval Billing in June 2024, Tenaga Nasional Berhad (TNB) has transformed its metering and billing processes to better support complex tariff structures and reduce operational constraints.

In this session, TNB will share how it leveraged key MDMS functionalities to overcome limitations of traditional register billing—automating energy summation across feeder meters, correcting LILO-related inaccuracies, and centralizing public holiday management for TOU customers.

Gain practical insights into TNB’s implementation journey, including lessons learned and the value delivered—offering a roadmap for utilities looking to enhance billing flexibility and efficiency.

In order to improve operational efficiency, enhance network awareness and create infrastructure for future solutions, many utilities are taking advantage of existing grid edge data and utilizing analytic solutions to generate actionable intelligence, drive innovation and unlock new business value. Using Operations Optimizer (OO), you can manage the large volume of data coming from your AMI system, increase both back office and field efficiencies, zero in on anomalous conditions, automate tasks, streamline processes, and proactively act on issues that will affect the ability to deliver value back to you and your customers. Utilities will discuss how they are using real-time information to generate work orders, and analyze and determine the best path to customer restoration and cost savings. In addition, learn how utilities are utilizing a secure, flexible platform and services to enhance value by detecting, investigating and resolving lost revenue, managing AMI operations to monitor faulty metering conditions, predicting pending equipment failures, and taking a proactive approach to meter and device maintenance and performance.

Join fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.

Join fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.

As utilities look to deploy AMI, integrating distributed intelligence (DI) in parallel presents a unique opportunity to unlock transformative benefits. However, this concurrent approach comes with challenges, including balancing operational priorities, managing data complexities and mitigating deployment risks. In this session, we will share our experience navigating the integration of DI during our AMI deployment. We’ll discuss the strategies employed, ensuring interoperability while minimizing disruptions to field operations. Additionally, this session will cover the significant benefits realized and the unlocked value from the modern AMI solution.

When the voltage on your grid is stable and distributing electricity as intended, everything is status quo. But what happens when there are disruptions to the power flow via low- and/or medium-voltage faults? Detecting anomalies such as voltage sags/swells, spikes and notches to harmonics, electrical noise, switching transients and frequency variations can identify these issues and further restore steady voltage. Following the results of several pilot tests, the distributed intelligence Waveform Anomaly Detection application has been enhanced to further improve accuracy and reliability. This session will address how utilities are investigating the ability to detect the various types of anomalies and how distributed intelligence can identify and help proactively maintain grid resiliency and stability.

Accurate wildfire prevention, detection and immediate response within the utility landscape is crucial due to a critical challenge in reducing the ignition gap and minimizing the risk of wildfires. By integrating with existing monitoring and response systems, a solution exists that not only alerts relevant personnel in real-time but also facilitates seamless coordination and response, minimizes false alarms through comprehensive validation methods, directs resources towards real threats and optimizes response efficiency. Understand tips, tricks, best practices and lessons learned from utilities based in areas prone to wildfire risk and how distributed intelligence and sensing technologies are being used to mitigate these issues. Learn how utilities are focusing on real-time monitoring, advanced AI technology, and seamless integration to take proactive measures in preventing ignition events, safeguarding infrastructure and protecting customers.