-
Innovative Approaches to Grid Resiliency: Leveraging Hyper-local Weather Data and Network Lighting Controllers
View DetailsThis session offers an anecdotal look at MPC's ongoing efforts to enhance resiliency, maintenance, and recovery across its electric grid. It will highlight how MPC is leveraging all smart sensors to monitor and document the impact of severe climate events on electric distribution and transmission systems—enabling improved planning and response. Additionally, the session will cover MPC’s pilot deployment of weather stations at key grid locations to capture hyper-local weather data that is otherwise cost-prohibitive or unavailable through commercial sources. The pilot aims to explore how this granular data can support maintenance strategies, improve worker safety, and strengthen overall grid resiliency.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Pepco Holdings (PHI) Uses City Edge to Lay Groundwork for Smart LED Lighting & More
View DetailsThe Itron CityEdge planning module application was utilized to improve streetlight inventory data quality, resolve billing issues, and lay the groundwork for the deployment of smart LED streetlights. PHI used Itron CityEdge to establish an accurate baseline for street lighting infrastructure and will now use CityEdge to execute a multi-phase deployment plan that will accelerate energy savings and improve operational efficiencies.
-
Big Picture Session: From Regulator to Regulated – Perspectives from Former Utility Commissioners
View DetailsJoin us for an insightful panel discussion featuring former state utility commissioners who have transitioned to executive roles within regulated utilities. The distinguished panelists will offer unique perspectives from both sides of the regulatory fence – as regulators and now the regulated. They will discuss how they approach garnering regulatory support for new initiatives and how to work together with local regulators to move faster to address pressing challenges, such as increased demand and grid complexity, while prioritizing resilience, safety and affordability.
-
Big Picture Session: Navigating Utility Challenges: Itron's Solutions for Today and Tomorrow
View DetailsJoin Itron product management leaders for this unique and engaging Big Picture Session. The moderated discussion will cover common challenges faced by electric, gas and water utilities and highlight how Itron solutions are addressing these challenges today and into the future—from navigating the energy transition and ensuring gas safety to detecting water leaks and beyond. Attend this session and discover how Itron is enabling grid edge intelligence to drive visibility and control at the grid edge and transform utility operations.
-
Monday General Session
View DetailsJoin us for our Monday General Session for keynotes from Itron’s president and CEO, Tom Deitrich, as well as our host utility, who both will share their visions for the utilities and smart cities of the future—and how we can explore what’s possible through data, analytics and edge intelligence.
Hear from Marina Donovan, VP of global marketing at Itron, on the latest findings from the Itron Resourcefulness Report and learn the winners of this year’s Resourcefulness Awards, presented by Frost & Sullivan.
-
Tuesday General Session
View DetailsDuring our Tuesday General Session, an industry speaker will share insights and perspectives about trends shaping the future of energy and water. We’ll also introduce our Itron Innovator award winner and several Channel Partner awards (new for 2025).
-
Women Who Inspire
View DetailsJoin us for an inspiring luncheon Tuesday, Oct. 28 from 12-1 p.m. with Maria Bocanegra, president of Peoples Gas and North Shore Gas, who will share her journey to executive leadership and the pivotal moments that shaped her path. Maria will cover timely topics about leading during a time of change in our industry, innovation, mentorship and much more.
Whether you’re male or female, an established leader or an emerging professional this luncheon will inspire, equip and connect you with ideas that drive progress to foster female leadership in our industry.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Innovative Approaches to Grid Resiliency: Leveraging Hyper-local Weather Data and Network Lighting Controllers
View DetailsThis session offers an anecdotal look at MPC's ongoing efforts to enhance resiliency, maintenance, and recovery across its electric grid. It will highlight how MPC is leveraging all smart sensors to monitor and document the impact of severe climate events on electric distribution and transmission systems—enabling improved planning and response. Additionally, the session will cover MPC’s pilot deployment of weather stations at key grid locations to capture hyper-local weather data that is otherwise cost-prohibitive or unavailable through commercial sources. The pilot aims to explore how this granular data can support maintenance strategies, improve worker safety, and strengthen overall grid resiliency.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
-
Pepco Holdings (PHI) Uses City Edge to Lay Groundwork for Smart LED Lighting & More
View DetailsThe Itron CityEdge planning module application was utilized to improve streetlight inventory data quality, resolve billing issues, and lay the groundwork for the deployment of smart LED streetlights. PHI used Itron CityEdge to establish an accurate baseline for street lighting infrastructure and will now use CityEdge to execute a multi-phase deployment plan that will accelerate energy savings and improve operational efficiencies.