Utility companies are the backbone of communities and play a key role in supporting the smart city of the future. Streetlights are being connected with IIoT multi-purpose networks and are a path for municipalities to improve quality of life. Connected smart lighting is an ideal platform to extend smart sensors into communities and create new services, including those that support public safety. In this session, learn how utilities and cities are working together to leverage technology investments for more than smart meters or smart lights.

Join us for an engaging session where we’ll explore how Itron’s CityEdge portfolio is helping cities and utilities address their most pressing challenges. This year, we’re excited to spotlight our advanced Network Lighting Controllers (NLCs), which offer secure, two-way monitoring and control for outdoor lighting, while acting as a grid sensor, providing additional insights to power quality at the edge. These smart streetlights not only deliver industry-leading lighting control, but also create a robust network that supports additional applications like traffic management, environmental sensing, and multi-commodity metering.  New capabilities include revenue-grade billing data and support for time-of-use energy tariffs, enabling more accurate carbon accounting.  With built-in tilt and GPS features and real-time outage alerts accessible via the CityEdge platform, cities and utilities can enhance public safety, improve operational efficiency, and reduce energy costs. 

This session offers an anecdotal look at MPC's ongoing efforts to enhance resiliency, maintenance, and recovery across its electric grid. It will highlight how MPC is leveraging all smart sensors to monitor and document the impact of severe climate events on electric distribution and transmission systems—enabling improved planning and response. Additionally, the session will cover MPC’s pilot deployment of weather stations at key grid locations to capture hyper-local weather data that is otherwise cost-prohibitive or unavailable through commercial sources. The pilot aims to explore how this granular data can support maintenance strategies, improve worker safety, and strengthen overall grid resiliency.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.

The Itron CityEdge planning module application was utilized to improve streetlight inventory data quality, resolve billing issues, and lay the groundwork for the deployment of smart LED streetlights. PHI used Itron CityEdge to establish an accurate baseline for street lighting infrastructure and will now use CityEdge to execute a multi-phase deployment plan that will accelerate energy savings and improve operational efficiencies.

Utilities and municipalities face many common challenges and opportunities that can only be addressed through close collaboration. Deploying an Advanced Metering Infrastructure (AMI) network is no small feat—it demands time, strategic planning, resources, and a significant financial investment. While many utilities recognize the transformative benefits of AMI, the cost can be a major hurdle. This session will spotlight the early stages of an innovative partnership between Wilmington Water Utility and Pepco Holdings Inc. (PHI), highlighting how collaboration can unlock new possibilities. By leveraging PHI's existing AMI electric and streetlight networks, Wilmington Water Utility, a municipal utility in Delaware, can benefit from a network canopy to support reading 35K customers, without building a network from scratch. You will learn how the partnership began, the technical and commercial considerations, and the approach they will take to successfully manage and read electric and water meters with one network.