AMI enables transformation in the coop and municipal sector by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart water distribution network. By leveraging AMI Essentials, a multi-commodity, fully integrated, end-to-end solution, utilities have the elements needed to deploy and derive value their systems including a network (cellular or RF) communications platform, water communication modules (endpoints), and hosted software and deployment services. Learn how utilities are using AMI to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide transformational visibility to granular interval and other usage data for resourceful use of water and associated conservation initiatives.  Additionally, we will cover some suggested funding options to enable accelerate these advancements through IIJA funding.

Join this robust session to better understand the pivotal role data analytics software holds in maintaining revenue streams by using insights from consumption patterns and forecasting demand. Data analytics will highlight the significant reduction in operational expenditures through automated meter reading, which will eliminate labor, fleet expenses, re-reading costs, and Workman’s Compensation claims. We will discuss how to address the growing consumer interest for actionable data through customer engagement portals that offers real-time usage information. Learn more about technologies like the Itron Leak Sensor and mlogonline and their effectiveness in reducing real water loss. We’ll also address the potential need to enforce and monitor conservation programs, the addition of sensors for water quality and pressure monitoring, and the integration of Smart Cities concepts and IoT devices. Lastly you will hear about the benefits of small Diehl and Kamstrup ultrasonic meters, including freezing and burst pipe alarms and the role they play in efficient water management.

A hilly geographical terrain combined with natural springs that drain to a lake presents challenges for detecting and locating leaks in Northwest Arkansas. As a result, a large percentage of leaks never surface which incur in large water loss. In order to proactively detect this non-revenue water loss, Rogers Water Utility developed a program which utilizes acoustic leak sensors and transmits the data collected to mlogonline software to continually assess pipeline integrity. These acoustic leak sensors are placed at strategic locations throughout their distribution system and have identified several unreported leaks, including one estimated at approximately 500,000 gallons per day. The sensors have also identified recurring leaks and minor leaks (close to major leaks) that a traditional acoustic leak survey might have missed. This session will highlight the value in identifying leaks, reducing their impacts (including changes in typical tank levels, water audit key performance indicators, and wholesale purchased water savings) and understanding the benefits of adopting acoustic leak sensing solutions. Every drop of clean water is precious and finding these leaks benefits utilities both financially, environmentally and publicly.

Itron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives. 

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.

Utilities grapple with the daunting task of allocating capital investment and operational resources effectively for pipe replacement, rehabilitation, and monitoring. Each year, significant funds are spent replacing water mains still in good condition, while the frequency of main failures rises due to the lack of precise tools for identifying impending failures. Enter artificial intelligence, particularly machine learning (AI/ML), offering utilities a revolutionary approach to predict water main failures and optimize resource utilization. Cutting-edge AI/ML platforms harness a data-driven methodology, analyzing past failures alongside numerous variables such as soil composition and weather patterns to discern patterns and forecast potential failures. Armed with this predictive capability, utilities can strategically allocate resources, mitigating main failures, enhancing customer service, and maximizing the value extracted from constrained capital budgets. Discover how utilities can now leverage AI and predictive modeling for effective pipe failure prediction.