This session will explore the pioneering shift that SMUD is making towards more granular data collection and management. This session will delve into the reasons behind the transition to 5-minute intervals for monitoring energy usage, the expected benefit on both the grid's efficiency and customer billing, and the technological advancements enabling this change. Participants will gain insights into how this finer resolution of data can lead to more accurate demand forecasts, improved response to peak load periods, and enhanced integration of renewable energy sources. The discussion will also cover the challenges and opportunities that come with the implementation of such a detailed approach to transition to 5-minute intervals.

Itron’s commitment to sustainability and environmental, social and governance (ESG) practices is core to how we create a more resourceful world. We have a holistic approach to sustainability, which is embedded in all areas of our business. Our solutions help our customers and end users save energy and water resources. Come see how the solutions you are already using are helping you on your journey to be more sustainable and reduce greenhouse gas emissions. You will also learn how our new solutions can further accelerate your sustainability initiatives. 

When utilities decide to migrate their hosting to the IEE Cloud, they often are unsure what to expect for the migration process. Learn about how Itron facilitates a smooth migration for utilities moving from on-premise to the cloud, how to make the business case for moving, and what the move can help you achieve. The session will provide a general overview of the value of moving to the cloud, SLAs, features, monitoring, and more.

For wholesale or retail settlements, many utilities & operators have the obligation to collect data, process the data, and submit the data to the market's settlement authority by a certain deadline. Learn how IEE's capabilities have been leveraged in Australia, North America, and the UK to support hourly, 30 minutes, and 5 minutes settlements. With our add-on Service Mode collection of large generation & transmission meters and commercial & industrial meters, and our pre-built integration with Itron head ends for residential AMI & streetlights data collection, both wholesale & retail settlements data can be collected and managed by IEE MDM. All data goes through the same consistent VEE & aggregation processes and can be submitted to the market's settlement authority through IEE's extensive standard APIs or our add-on market messaging module.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on delivery, lead times and response times for quotes and contracts.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron.  We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs and software quality.

As utilities weigh the cost of infrastructure upgrades, and the wait times for those upgrades, many are searching for solutions they can use today to realize the benefits of powerful meter data management tools. Learn how your utility can use cellular data and other communication tools to capture data from older generation meters into your meter data management system.