This is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS. 

Field Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters.  This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development.  Join us to learn how Field Tools and FDM Tools support Itron’s newest solutions.  

Smart Grid technology offers the ability to enhance the benefits and features of your meter population by upgrading the register and communications firmware. This session will guide you with best practices that are currently being used when approving new meter firmware and how these practices ultimately lead to a successful upgrade.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.

With more than 40 years of experience building leading meter-reading and field-deployment solutions, Itron understands the challenges facing your meter-reading and maintenance workforce.  This session will present the newest offering of mobile radios and handheld devices supported by Itron. You will also hear an update on Mobile Collector family of drive-by radios, along with the many hardware computing choices available for your meter data collection and meter deployment.

Join us for an insightful panel discussion on the future of water utilities, where industry leaders from diverse geographic locations and varying sizes will share their experiences and strategies for tackling some of the most pressing challenges in the sector. This session will delve into critical topics such as water loss, digitalization, climate change, and aging infrastructure.

Our panel of experts will provide thought leadership on how their utilities are addressing today’s challenges and their vision for the future of water utilities. Attendees will gain valuable insights into innovative solutions and best practices that can be applied to their own operations. Whether you're dealing with urban or rural water systems, large-scale or small-scale utilities, this session promises to offer practical advice and forward-thinking perspectives to help you navigate the complexities of the water industry.

Temetra is Itron's latest mobile data collection solution.  Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems.  In this session Itron will review the key topics to consider when migrating from FCS or MV-RS to Temetra to help you prepare for your future migration.  

Hundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.

Join fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.

Join fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.

Smartphones and tablets have revolutionized mobile computing.  Itron is doing the same for mobile meter data collection.  Attendees to this session will have the opportunity to test drive Temetra Mobile, our latest product for mobile utility employees.  You will load the app and meters on your smartphone and experience how this solution can optimize and enhance field operations at your company.  

Temetra is Itron's latest cloud-based mobile meter data collection solution.  Join us to learn how Temetra allows electric, gas, and water utilities to efficiently dispatch routes and collect reads, while also delivering powerful new functionality in the form of long-term data storage, advanced search features, and analytics capabilities.

Join leaders from PHI, Sacramento Municipal Utility District (SMUD) and FirstEnergy for a dynamic panel discussion on how Interval Billing is transforming utility operations and engaging customers. Learn how granular usage data enables more accurate billing, supports energy efficiency programs, and enhances transparency for both residential and commercial customers. Panelists will share real-world insights on implementation, customer impact, and the strategic value of Interval Billing in a modernized grid.

Electric and water utilities that transition from Automated Meter Reading (AMR) to Advanced Metering Infrastructure (AMI) unlock a step-change in operational efficiency and data-driven decision-making. This panel will explore the tangible benefits utilities have realized through AMI deployments, including reduced truck rolls, faster leak and outage detection, remote service operations, and improved billing accuracy. Beyond operational gains, AMI data enables a reimagining of core business processes—from customer engagement and rate design to demand response and conservation programs. By leveraging interval data, utilities can shift from reactive operations to proactive strategies that enhance system resilience and customer satisfaction. Panelists will discuss lessons learned, organizational impacts, and what’s possible when utilities move from data collection to actionable intelligence. This session will highlight the strategic value of AMI as a foundation for digital transformation in both electric and water sectors.

Listen to the insights from this water utility panel, as they discuss deploying Cellular AMI with  valuable tips they gained along the way. Discover how they’ve embraced change to enhance their strategies across the utility, using data to streamline water operations, improve operational efficiency, and deliver better customer service through detailed consumption data.