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DAMAGE PREVENTION Building the Business Case to Add Resources and Act on the Model (Invite Only)
View DetailsThe utility will discuss how it moved from risk prediction to organizational investment by using Itron (was Urbint) to support the business case for a dedicated Damage Prevention group. This session will highlight how they evaluated the resources, workflows, and operating model required to act on the model effectively, including internal locating QA/QC and targeted excavator engagement. Attendees will learn how they paired risk intelligence with the right partner to engineer practical, scalable workflows that support long-term damage rate reduction. -
DAMAGE PREVENTION Building Trust in the Model to Drive Double-Digit Damage Rate Reductions (Invite Only)
View DetailsA predictive model only creates value when teams trust it, act on it consistently, and measure whether it is driving the right outcomes. In this session, we will discuss how they built a standard workflow for their Damage Prevention team, established expectations for how risk predictions should be used, and tracked performance against those expectations through monitoring metrics. The discussion will highlight how following a prescribed playbook helped reduce damages year over year to monitor results, refine execution, and drive double-digit damage rate reductions. -
DAMAGE PREVENTION Engineering Damage Rate Reduction Through Strategic Partnerships (Invite Only)
View DetailsNational Grid will discuss how they continue to advance damage prevention performance by refusing to rely solely on past achievements. Through an active strategic partnership with Itron (was Urbint) and others, National Grid is focused on ongoing innovation, broader ecosystem collaboration, and the use of advanced risk intelligence to support better operational decisions. This session will explore how National Grid works across vendors and workflows to bring more data into the program, uncover new opportunities for impact, and position damage prevention as a continuously improving enterprise capability.
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DAMAGE PREVENTION Executing the Vision for an Integrated Ticket and Risk Management Program (Invite Only)
View DetailsA gas utility will discuss how it is building a more connected, standardized, and agile damage prevention operation. Through its strategic partnerships, this utility is bringing together ticket management, risk insights, and locating workflows to better support its Asset Protection team. This session will highlight the importance of working with a partner who understands where the business is headed, supports evolving operational needs, and helps align execution with industry best practices. -
DAMAGE PREVENTION Northwest Natural: Building Partnerships to Mitigate Fiber Overbuild Damages (Invite Only)
View DetailsAs fiber overbuild activity increases across utility service territories, Northwest Natural is taking a partnership-driven approach to damage prevention. This session will explore how Northwest Natural built a coalition between utilities and municipalities, established communication protocols to improve visibility across the service territory, and prioritized excavator engagement as a core mitigation strategy. Attendees will learn how Northwest Natural uses Itron's (was Urbint) new excavator identification to focus training, safe digging education, and outreach where it can have the greatest impact. -
DAMAGE PREVENTION Roundtables (Invite Only)
View DetailsJoin peers for a series of interactive Damage Prevention roundtable discussions focused on emerging risks, evolving data sources, and practical approaches to improving program performance. These facilitated conversations are designed to encourage peer exchange, surface common challenges, and share practical ideas that can be applied across damage prevention programs. Participants will rotate between tables approximately every 20 minutes, choosing from topics such as:- Inputs to Dynamic Risk- Utilizing RTK Data & Locate Assurance - Locusview Integration Use Cases - Large Projects- Fiber Overbuilds & Other Emerging Risks -
DAMAGE PREVENTION Turning Risk Predictions into 400% ROI Through Automated Screening (Invite Only)
View DetailsThis session will help you learn how the utility transformed damage prevention economics by using Itron (was Urbint) Risk Predictions to automate screening and reduce third-party locate costs. This session will explore how they leverage both Impact and Threat predictions to create a more targeted approach to determining which tickets require locate action and which can be safely screened. Attendees will also hear how they secured leadership buy-in by reframing low-impact screening as a risk-managed business decision—balancing asset conflict, operational cost, and damage prevention outcomes to deliver measurable ROI. -
DAMAGE PREVENTION Using Advanced Analytics to Measure Program Effectiveness (Invite Only)
View DetailsA peer utility will discuss how they use Itron (was Urbint) analytics to move beyond aggregate damage counts and measure the effectiveness of their damage prevention program with greater precision. They actively monitor damages by risk category, intervention status, and root cause to better understand where prevention efforts are working and where additional focus is needed. The session will cover how they evaluate whether damaged tickets received interventions, tracks maps and records issues separately from broken tracer wire, and uses that information to distinguish between controllable and less controllable outcomes. Attendees will hear how ongoing collaboration helps them translate analytics into program improvements and ensure their evolving needs are met. -
DAMAGE PREVENTION Using Distributed Operations to Reduce Damages (Invite Only)
View DetailsA utility customer will share how enterprise alignment and local execution come together to improve damage prevention performance. This session will highlight how the organization connects corporate damage rate objectives with operational risk segmentation, standardized enablement, and Field Operations engagement. Attendees will learn how their distributed operations model supports consistent adoption, stronger accountability, and measurable results in reducing damages.
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Big Picture Session: Modernize, Don’t Just Replace: Unlocking Grid Edge Value
View DetailsAdvanced Metering Infrastructure (AMI) is widely deployed, but much of its value remains untapped beyond billing and outage detection as utilities face refresh and replacement decisions. During this Big Picture Session, a panel of leading utilities and industry experts will explore how utilities can unlock additional value from existing AMI investments.
Attendees will leave with practical insights into de-risking AMI modernization decisions, prioritizing high-value applications and turning AMI data into actionable outcomes.
Moderated by Matt Wakefield.
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Big Picture Session: Resiliency Solutions: Planning Smarter, Responding Faster and Operating Safer
View DetailsJoin us for a Big Picture Session as we introduce Itron’s newest product business unit, Resiliency Solutions, featuring the recent additions of Urbint and Locusview. This session will provide an overview of how Itron’s Resiliency Solutions—including Worker Safety, Damage Prevention, Emergency Preparedness & Response, and Digital Construction Management—enhance utility resilience and operational efficiency.
The session will conclude with a dynamic panel discussion featuring representatives from two leading utilities who will share firsthand experiences using these solutions in the field.
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Women Who Inspire Session
View DetailsJoin us for an afternoon tea social and a session on Tuesday, Oct. 20 from 3:15 p.m. to 4:15 p.m. Hear from a diverse panel of female leaders, as they share their unique journeys within their organizations, offering insights on navigating industry changes, work-life balance, embracing innovation, mentorship and much more.
Whether you’re male or female, an established leader or an emerging professional, this session will energize and equip you with practical ideas to foster female leadership in our industry. It’s also a wonderful chance to connect with colleagues and expand your network in a fun, supportive setting.
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DAMAGE PREVENTION Building the Business Case to Add Resources and Act on the Model (Invite Only)
View DetailsThe utility will discuss how it moved from risk prediction to organizational investment by using Itron (was Urbint) to support the business case for a dedicated Damage Prevention group. This session will highlight how they evaluated the resources, workflows, and operating model required to act on the model effectively, including internal locating QA/QC and targeted excavator engagement. Attendees will learn how they paired risk intelligence with the right partner to engineer practical, scalable workflows that support long-term damage rate reduction. -
DAMAGE PREVENTION Building Trust in the Model to Drive Double-Digit Damage Rate Reductions (Invite Only)
View DetailsA predictive model only creates value when teams trust it, act on it consistently, and measure whether it is driving the right outcomes. In this session, we will discuss how they built a standard workflow for their Damage Prevention team, established expectations for how risk predictions should be used, and tracked performance against those expectations through monitoring metrics. The discussion will highlight how following a prescribed playbook helped reduce damages year over year to monitor results, refine execution, and drive double-digit damage rate reductions. -
DAMAGE PREVENTION Engineering Damage Rate Reduction Through Strategic Partnerships (Invite Only)
View DetailsNational Grid will discuss how they continue to advance damage prevention performance by refusing to rely solely on past achievements. Through an active strategic partnership with Itron (was Urbint) and others, National Grid is focused on ongoing innovation, broader ecosystem collaboration, and the use of advanced risk intelligence to support better operational decisions. This session will explore how National Grid works across vendors and workflows to bring more data into the program, uncover new opportunities for impact, and position damage prevention as a continuously improving enterprise capability.
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DAMAGE PREVENTION Executing the Vision for an Integrated Ticket and Risk Management Program (Invite Only)
View DetailsA gas utility will discuss how it is building a more connected, standardized, and agile damage prevention operation. Through its strategic partnerships, this utility is bringing together ticket management, risk insights, and locating workflows to better support its Asset Protection team. This session will highlight the importance of working with a partner who understands where the business is headed, supports evolving operational needs, and helps align execution with industry best practices. -
DAMAGE PREVENTION Northwest Natural: Building Partnerships to Mitigate Fiber Overbuild Damages (Invite Only)
View DetailsAs fiber overbuild activity increases across utility service territories, Northwest Natural is taking a partnership-driven approach to damage prevention. This session will explore how Northwest Natural built a coalition between utilities and municipalities, established communication protocols to improve visibility across the service territory, and prioritized excavator engagement as a core mitigation strategy. Attendees will learn how Northwest Natural uses Itron's (was Urbint) new excavator identification to focus training, safe digging education, and outreach where it can have the greatest impact. -
DAMAGE PREVENTION Roundtables (Invite Only)
View DetailsJoin peers for a series of interactive Damage Prevention roundtable discussions focused on emerging risks, evolving data sources, and practical approaches to improving program performance. These facilitated conversations are designed to encourage peer exchange, surface common challenges, and share practical ideas that can be applied across damage prevention programs. Participants will rotate between tables approximately every 20 minutes, choosing from topics such as:- Inputs to Dynamic Risk- Utilizing RTK Data & Locate Assurance - Locusview Integration Use Cases - Large Projects- Fiber Overbuilds & Other Emerging Risks -
DAMAGE PREVENTION Turning Risk Predictions into 400% ROI Through Automated Screening (Invite Only)
View DetailsThis session will help you learn how the utility transformed damage prevention economics by using Itron (was Urbint) Risk Predictions to automate screening and reduce third-party locate costs. This session will explore how they leverage both Impact and Threat predictions to create a more targeted approach to determining which tickets require locate action and which can be safely screened. Attendees will also hear how they secured leadership buy-in by reframing low-impact screening as a risk-managed business decision—balancing asset conflict, operational cost, and damage prevention outcomes to deliver measurable ROI. -
DAMAGE PREVENTION Using Advanced Analytics to Measure Program Effectiveness (Invite Only)
View DetailsA peer utility will discuss how they use Itron (was Urbint) analytics to move beyond aggregate damage counts and measure the effectiveness of their damage prevention program with greater precision. They actively monitor damages by risk category, intervention status, and root cause to better understand where prevention efforts are working and where additional focus is needed. The session will cover how they evaluate whether damaged tickets received interventions, tracks maps and records issues separately from broken tracer wire, and uses that information to distinguish between controllable and less controllable outcomes. Attendees will hear how ongoing collaboration helps them translate analytics into program improvements and ensure their evolving needs are met. -
DAMAGE PREVENTION Using Distributed Operations to Reduce Damages (Invite Only)
View DetailsA utility customer will share how enterprise alignment and local execution come together to improve damage prevention performance. This session will highlight how the organization connects corporate damage rate objectives with operational risk segmentation, standardized enablement, and Field Operations engagement. Attendees will learn how their distributed operations model supports consistent adoption, stronger accountability, and measurable results in reducing damages.
